Demand Response Service

Demand Response Service: Provided in those areas not served by fixed routes

Virginia Regional Transit provides demand response service throughout each of its regions. Demand response service provides travel assistance from a residents home to locations within our regions for medical appointments, shopping, and other basic needs destinations. Fares vary throughout the regions based on length of trip and users of this service are required to call 24-HOURS in advance to make reservations. Reservations are accepted from 8:00am to 2:00pm, Monday through Friday.

Where VRT provides only Demand Response service it will be open to all passengers regardless if they have an ADA Certification or not.

Trips will be arranged where logistically possible. The current operator complies with all American with Disability Act rules and regulations.

Citizens who live within a 3/4 mile of a fixed route are asked to board the bus along the fixed route. Citizens may also complete an American with Disability Act application if they live within the 3/4 mile range and need American with Disability Act services. The operator of this service will make every attempt deviate our fixed route to schedule as many demand response trips as logistically possible with the equipment available for specified areas of each County.

Where we operate Deviated Fixed Route service we will only deviate the bus/van/trolley for passengers who meet and have ADA Certification.

Service hours are from 7:00 AM until 7:00 PM, Monday through Friday.  Demand Response service provides curb-to-curb travel assistance. For further details please see our Contact Us page.